Kwantum Tech is based in Miami, Florida. This Privacy Policy explains how we handle personal information when you visit our website, contact us, or use our services. For privacy questions, email hello@kwantumtech.com.
Information we collect
We collect information you give us, including:
- Your name, email address, and phone number.
- Business information, such as your company, role, project needs, service interests, and budget.
- Messages and other information you send us through calls, texts, website forms, or email.
Our website and its providers also collect technical information, such as IP address, browser and device details, pages visited, referring pages, and visit times. The cookies and analytics section below explains the tools used on this website.
How we use information
- Respond to inquiries and provide customer support.
- Schedule calls and follow up on conversations you start with us.
- Deliver our services, including AI audits, custom software, automations, and AI employees.
- Operate, secure, and improve our website and services.
- Understand interest in our services and meet our legal obligations.
SMS and text messaging
Our text messaging program is Kwantum Tech Customer Care. We only text people who contacted us first, such as by calling, texting, submitting a form, or emailing us, and who agree to receive texts related to their inquiry. We use these messages to answer questions, follow up on inquiries, and schedule calls. Visiting this website or accepting our Terms of Service does not by itself give consent to receive texts.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You can also email hello@kwantumtech.com for assistance. Consent to receive texts is optional and is not a condition of purchasing services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See our SMS Terms for more details.
Service providers and sharing
We do not sell personal information.
We use providers for phone and SMS delivery, email, website hosting, scheduling, security, and website analytics to operate our services, never to sell your data. These include Netlify for hosting, Resend for contact form email delivery, Cloudflare Turnstile for spam protection, and Apollo for website visitor analytics. If you book a call through our scheduling link, Calendly processes the information you submit there under its own privacy policy.
We provide service providers only the information needed to perform their work for us. The SMS privacy restrictions above apply to mobile information and text messaging opt-in data and consent.
We may also disclose information when required by law or when reasonably necessary to protect our rights, prevent fraud, or protect people's safety.
Cookies and analytics
This website uses Apollo's website visitor tracker, which sets a first-party cookie and collects information about visits to help us understand website activity and identify businesses interested in our services. Depending on the information available to Apollo, it may associate visits with a company or business contact. Learn more in Apollo's Privacy Policy.
Our forms use Cloudflare Turnstile to distinguish people from automated traffic. It processes technical information such as IP address, browser characteristics, and interaction signals for security and spam prevention.
You can block or delete cookies through your browser settings and use browser privacy controls to limit tracking. Blocking cookies or scripts may affect some website features. Contact us if you have questions about website tracking.
Data retention
We keep personal information only for as long as reasonably needed to respond to you, provide our services, maintain business records, resolve disputes, and meet legal obligations. Retention depends on the type of information and our relationship with you. We delete or de-identify information when it is no longer needed, subject to legal requirements and routine backup cycles. We may retain a limited record of an opt-out so we can honor your choice.
Security
We use reasonable technical and organizational measures to protect personal information, including HTTPS encryption for website traffic, access controls, and spam protection on forms. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
Access, corrections, and deletion
To request access to, correction of, or deletion of your personal information, email hello@kwantumtech.com. We may need to verify your identity before completing a request. We will respond as required by applicable law and explain if we need to retain certain records for legal or legitimate business reasons.
Children's privacy
Our website and services are not directed to anyone under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, email us so we can review and delete it.
Changes to this policy
We will post updates on this page and change the effective date at the top. For material changes, we will provide a prominent website notice or contact you directly when required by law.
Contact us
Kwantum Tech · Miami, Florida
Email: hello@kwantumtech.com